FRS Group Cookie Notice

FRS Ship Management Ltd.


FRS is committed to ensuring confidentiality and integrity of personal data processed using our IT systems. This notice describes how FRS Group (“we”, “our” or “us”) uses Cookies and similar technology on the website and mobile applications that display or link to this notice (the “Sites”). Please note that use of the Cookies might vary within the Group. You may read our Privacy Notice for further information about our privacy practices.

What are Cookies?

Like most online services, we use Cookies and other similar tracking technologies on our Sites, such as clear GIFs or web beacons, local shared objects or Flash Cookies, and other similar identifiers and technologies (“Cookies”). Cookie technologies involve storing a small piece of information on your computer or device. Your computer or device will provide that information back to the entity that set the Cookie. Moreover, Cookies are inherently harmless. Cookies don’t contain any viruses, they don’t install malware, and they don’t do any damage to a user’s computer.

Cookies can either be persistent or temporary. Persistent cookies remain on your computer or device until you delete them and are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific website.  The temporary Cookies also known as session Cookies last only until you close your browser and the information collected does not personally identify the user. Our Sites may use both session and persistent Cookies.

How do we use the Cookies?

Cookies permit online services to keep track of information through or across sessions associated with particular devices. The Cookies on our Sites support site functionality and features and provide us analytics information about our visitors. We also use Cookies to detect and correct errors, improve our Sites and make them user-friendly.

What information do the Cookies collect?

In general, the following data is collected:

  • IP address of the calling computer (for a maximum of 7 days)
  • Operating system of the calling computer
  • Browser version of the calling computer
  • Name of the retrieved file
  • Date and time of the retrieval
  • Transferred amount of data
  • Referring URL



What types of Cookies do we use?

The Cookies used by us, shall be explained  based on the International Chamber of Commerce guide for Cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.

'Strictly Necessary' Cookies let you move around the website and use essential features like bookings and online billing. These Cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. We use these 'Strictly Necessary' Cookies to

  1. Remember things like information you've entered on order forms when you navigate to different pages in a single web browser session
  2. Remember the goods and services you ordered when you get to the checkout page
  3. Identify you as being logged in to an FRS website
  4. Make sure you connect to the right service on our website when we make any changes to the way the website works

Cookies we have defined as 'Strictly Necessary' Cookies will NOT be used to

  1. Gather information that could be used to advertise products or services to you
  2. Remember your preferences or username beyond your current visit

'Performance' Cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These Cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is. We use performance Cookies to

  1. Provide statistics on how our Sites used
  2. See how effective our adverts are (we don't use this information to target adverts to you when you visit other Sites)
  3. Help us improve the Sites by measuring any errors that occur
  4. Test different designs of our Sites

Cookies we have defined as 'Performance' Cookies will NOT be used to

  1. Gather information that could be used to advertise products or services to you on other websites
  2. Remember your preferences or username beyond your current visit
  3. Target adverts to you on any other website

'Functionality' Cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' Cookies to

  1. Remember settings you've applied such as layout, text size, preferences and colours
  2. Remember if we've already asked you if you want to fill in a survey
  3. Show you when you're logged in to the website
  4. Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose

Cookies defined as 'Functionality' will NOT be used to

  1. Target you with adverts on other websites

‘Targeting’ Cookies are used to deliver advertisements usually by third party advertising networks with the website operator’s permission. We currently do not use targeting Cookies.


First Party v Third Party Cookies

The thing that determines if a cookie is first party or third party is the party that sets the Cookie. First party cookies are created and controlled by us while third party Cookies would be set by a website other than ours, a third party so to speak.

Anonymous use of our website

When you visit our website temporary cookies are needed, but are not permanently stored. Your entries will be cached together with your Internet connection (IP address) for technical reasons. When you leave our site, these Cookies are automatically removed from your internet browser. In the online reservation system, the data is deleted automatically after 72 hours and is only used to check the correct functioning of the system.

Third Party Cookies

Below is a list of services which set third party Cookies when you visit our Sites, and a description of the functionality associated with each.

Google Analytics

Cookies Set



Privacy Options

A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site.

Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help us see how our website is used. In doing so information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit our website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.

The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser

Google Privacy





Google Analytics

Opt Out



Please note that Google stores part, but not all of your IP address. This IP address can then not be identified and linked to you.


Google Tag Manager

Cookies Set



Privacy Options

The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances.

It manages JavaScript and HTML tags for tracking and analytics on our Sites and helps make tag management simple, easy and reliable by allowing us to deploy website tags all in one place.


Expiry varies ranging from one day to two years depending on the Cookie.

Google Tag

Manager Use Policy




Google reCAPTCHA

Cookies Set



Privacy Options

Essential site Cookies that use a unique identifier for telling humans and computers apart.

A free service from Google that helps protect our Sites from spam and abuse by keeping automated software out of the Sites.


Default setting is set to expire after 2 minutes but can be extended.

Google Privacy Policy


Google Terms of Use

CloudflareCookies Set



Privacy Options

The __cfduid Cookie is set to identify individual clients behind a shared IP address and apply security settings on per-client basis.

It protects and accelerates any website online.


One year


Cloudflare Privacy




How do I control my Cookies?

You should be aware that any preferences will be lost if you delete all Cookies and many websites will not work properly or you will lose some functionality. We do not recommend turning Cookies off when using our website for these reasons.

Most browsers accept Cookies automatically, but you can alter the settings of your browser to erase Cookies or prevent automatic acceptance if you prefer. Generally you have the option to see what Cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all Cookies, to be notified when a Cookie is issued or reject all Cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Firefox

Cookie settings in Google Chrome

Cookie settings in Internet Explorer

Cookie settings in Safari

Cookies are browser specific

Please note that Cookies are browser specific. This means that a cookie is attached to, and stored in, a specific browser. For example, if you use either Firefox or Explorer to visit the same website, you may have some cookies stored in your Firefox files and other cookies stored in your Explorer file. Even though these cookies may have been initiated by the same website, or the same entity, they are independent from each other. Any action you take – such as deleting one cookie in a particular browser – will not affect the similar cookie that might be attached to or stored with another browser. That similar cookie will remain in effect unless and until you delete that cookie in that other browser file.

For further information about Cookies and how to disable them please go to or

By using our Sites you consent to our use of Cookies and our processing of information collected through such Cookies, in accordance with this Cookie Notice


Forwarding of Data

Data that you provide to us will not be forwarded to third parties in particular for marketing purposes. Please note however that we use service providers for the operation of our Sites and other additional services where necessary and they may receive your personal data. We chose our service providers carefully and we ensure that all data protection measures are taken.Legal Basis for Using Cookies

As of May 25, 2018 the General Data Protection Regulation (GDPR) became applicable law in Germany and all other member states of the European Union. Further in Germany, the Federal Data Protection Act (Bundesdatenschutzgesetz BDSG) also applies. The legal basis for the processing of personal data by FRS Group in particular is Article 6(1) (b) and (f) of the GDPR. We process your data as it is necessary for the performance of a contract and/or on the basis of our legitimate interests of improving the website, detecting and correcting errors and making the website user-friendly.


Changes to our Cookie Notice

We may modify or amend this Cookie Notice from time to time at our discretion. Please refer to this Cookie Notice regularly. Revisions shall be effective immediately upon notice thereof.  Any use of our sites by you subsequent to such notice shall be deemed to constitute acceptance by you of such revision.


FRS Group Cookie Notice Update:  29 March, 2019.